1. Who We Are
1.1. These Terms and Conditions (“Terms”) govern the use of our website [https://1solution.tech/] (“1solution.tech”). One Solutions is one of the leading Web Development firms. “Our definitive goal is to give the best services and enhance the general development of customers’ business in the vicious market”. A solid decent footing of inventive thoughts, prepared aptitudes and capacity to convey an item with most extreme flawlessness is the thing that drives us vociferously in the worldwide market” and the purchase of our products and services (“We provide digital and online services, which may include: Social Media Marketing Services, Mobile App Development, Advertising Campaign Management, Ecommerce Solutions, Digital Marketing Services, Content Writing (“Hire a Content Writer”), Video Marketing, WordPress Plugin Development”).
1.2. The Website is operated by:
Company name: [1Solution]
Registered address: [Sepapaja tn 6, Tallinn, 15551, Estonia]
Company registration number: [14502320]
VAT number (if applicable): [EE102075551]
Email: [Contact@1solution.tech]
Telephone: [+37259122491]
1.3. For the purposes of these Terms:
“We”, “us”, “our” mean the company named above.
“User”, “you”, “your” means any person using the Website and/or purchasing Services, including consumers in the EU.
2. Acceptance of Terms
2.1. Accepting these Terms is required to create an account and to place any order. By creating an account, ticking the box “I agree to the Terms and Conditions” and/or placing an order, you declare that you have read, understood and agreed to be bound by these Terms and our Privacy Policy and Cookie Policy.
2.2. If you do not agree with these Terms, you must not use the Website or purchase any Services.
2.3. Where you act as a consumer (a natural person acting for purposes outside their trade, business, craft or profession), you benefit from mandatory EU consumer protection rights. Nothing in these Terms is intended to exclude or limit those rights.
3. Account Creation and Verification
3.1. To purchase certain Services, you may need to create a user account.
3.2. When creating an account, you must:
Provide accurate, current, and complete information.
Confirm your email address via the verification link sent to you. Your account will be activated once the email verification is completed.
3.3. You are responsible for:
Keeping your login details confidential (username, password, email, and any other security credentials).
Immediately notifying us if you suspect unauthorised access to your account.
3.4. For security reasons, we recommend that you do not share your login details with any third party.
3.5. You must not create accounts using false information or multiple accounts for abusive or fraudulent purposes. We reserve the right to suspend or close accounts where we reasonably suspect fraud, abuse, or violation of these Terms. Any such decision will be proportionate and, where legally required, notified to you by email.
4. Use of IP Addresses and Technical Measures
4.1. For security and fraud prevention, we may monitor IP addresses used to access the Website.
4.2. You should not use proxy servers, VPNs, or other tools in order to:
Conceal fraudulent or abusive activity;
Create multiple accounts for the purpose of evading limits, bans, or chargebacks.
4.3. We will not suspend or terminate accounts solely for privacy-related use of VPNs or proxies; however, if we reasonably believe they are used for fraud or abuse, we may take appropriate measures (including temporary suspension), always in a way that is proportionate and compliant with applicable law.
5. Services and Product Types
We provide digital and online services, which may include:
- Social Media Marketing Services (promotion of content on social platforms)
- Mobile App Development
- Advertising Campaign Management
- E-commerce Solutions
- Digital Marketing Services
- Content Writing (“Hire a Content Writer”)
- Video Marketing
- WordPress Plugin Development
5.1. Detailed descriptions, features, pricing, and any specific conditions for each Service are provided on the Website. Please read the Service Description carefully before placing an order.
5.2. Web Design & Development (Services and Delivery)
Web Design & Development includes planning, UI/UX design, front-end and back-end development, responsive layout implementation, and basic testing as specified in the selected package or agreed scope. Delivery timelines are estimates based on the timely submission of required content and approvals by you. The final website will be delivered in the agreed format (live deployment or files). Minor revisions may be included as stated in the package. Requests beyond the agreed scope, additional pages, new functionalities, or major design changes may require additional fees. Unless expressly included, ongoing maintenance, hosting, domain costs, premium plugins/themes, and content population beyond sample/demo entries are excluded.
5.3. Mobile Application Development (Services and Delivery)
Mobile Application Development covers the design and development of mobile apps as per the agreed specification, including core features and basic functional testing. Deliverables may include app builds, source code, or deployment support, where explicitly included. Delivery timelines depend on scope complexity and your timely approval of designs, features, and content. Changes after scope approval (feature additions, redesigns, or new integrations) may extend timelines and incur extra charges. Unless separately agreed, this service does not include long-term maintenance, upgrades, advanced security monitoring, server costs, or continuous support after final delivery and acceptance.
5.4. SEO Services (Services and Delivery)
SEO Services include on-page optimisation, technical improvements, content recommendations, and performance reporting as described in your selected plan. SEO is a continuous improvement service, and results may vary depending on competition, content quality, and evolving ranking factors. We do not guarantee specific search rankings, traffic volumes, or revenue outcomes. Deliverables may include audits, keyword mapping, metadata updates, internal linking plans, and monthly reports as applicable. You must provide timely access to your website/CMS and approve recommended changes. One-time SEO packages cover only the tasks listed; ongoing optimisation requires a recurring plan.
5.5. Where there is any inconsistency between a Service Description and these Terms, the Service Description will prevail for that specific Service, unless otherwise expressly stated.
6. Ordering Process
6.1. To place an order, you must:
Select the desired Service and quantity.
Review the price, currency, and total amount (including any applicable taxes/fees).
Provide all required information (links to social media content, website URLs, campaign details).
Confirm your order and proceed to payment through one of our supported payment channels.
6.2. Before you submit your order, you will see a summary of your order. You may correct any errors before finalising the order.
6.3. After you place an order, you will receive an order confirmation email acknowledging that we have received it. This email does not mean that your order is accepted.
6.4. The contract between you and us is concluded when:
We explicitly accept your order via email, or
We start performing the Service ( start the campaign, begin development work), whichever occurs first.
7. Prices, Taxes, and Discounts
7.1. All prices are shown in [insert currency, EUR or USD]. Where required by law, prices will be shown inclusive of VAT or other applicable taxes, or we will clearly indicate if VAT is excluded and will be added at checkout.
7.2. Prices may change from time to time. Changes will not affect orders already accepted.
7.3. We may offer discounts or promotions at our discretion. Any special offers are subject to the specific terms stated at the time of the offer and may be time-limited.
7.4. For larger orders or custom projects, you may request a special quote by email. Discount offers based on such quotes are valid only for the period indicated in the quote. If you do not place your order within that period, the quote may expire, and general prices may apply.
8. Payments
8.1. Payment must be made in advance and in full using one of the payment methods available on the Website (card payment, bank transfer, online payment gateway, etc.). We do not accept payment in cash, Western Union, or other unsupported channels.
8.2. You are responsible for:
Ensuring your payment method is authorised for online purchases and cross-border/ecommerce transactions.
Any currency conversion fees or bank charges when your account is in a currency different from the billing currency. We cannot refund losses due to currency fluctuations.
8.3. Payment security:
Your payment details are processed according to applicable data protection and payment security standards.
8.4. If your browser or device is not compatible with the payment provider, you may need to update it or use a different device. We are not responsible for failures caused by outdated software or user-side technical issues.
8.5. You must only use payment methods that legally belong to you or that you are authorised to use. Use of stolen, unauthorised or fraudulent payment methods is strictly prohibited and may be reported to relevant authorities and payment partners.
9. Delivery of Digital Services
9.1. Turnaround Time (TAT):
Estimated timeframes for delivery or completion of each Service are indicated in the Service Description or during checkout. These are estimates only and not guaranteed deadlines, although we make reasonable efforts to respect them.
9.2. The starting point for delivery is:
After order confirmation and receipt of payment, and after we have received all required information from you (correct links, content brief).
10. Content Rules for Social Media & Marketing Services
10.1. You must not submit or promote content that:
Contains illegal, hateful, abusive, discriminatory, threatening, or defamatory material;
Contains graphic violence, sexual content involving minors, or any other content prohibited by law;
Infringes intellectual property rights or privacy rights of others;
Encourages fraud, scams, or other unlawful acts.
10.3. We reserve the right to refuse or stop Services for content that, in our reasonable opinion, violates these rules or platform policies. In such cases, we will inform you and, where appropriate, provide a proportionate refund for any part of the Service not yet delivered.
10.4. Our Services are meant to promote visibility and engagement. They are not a guarantee of monetisation, revenue or ranking on any platform.
11. Right of Withdrawal (EU Consumers)
11.1. If you are an EU consumer, you generally have a 14-day right of withdrawal from the date of conclusion of the contract, without giving any reason, for most online service contracts.
11.2. Exception for digital services already fully performed:
Because we provide digital services that may start shortly after order acceptance, your right of withdrawal may be lost once the service is fully performed, if:
You explicitly requested that we start the service before the end of the 14-day withdrawal period; and
You acknowledged that you would lose your right of withdrawal once the service is fully performed.
11.3. If the service has started but is not yet fully performed, and you exercise your right of withdrawal within 14 days, you may be liable to pay a proportionate amount corresponding to the service already provided.
11.4. To exercise your right of withdrawal, you can use the following model form or send an email with a clear statement (“I hereby withdraw from the contract …”):
Model withdrawal form
- – To: [Company name, address, email]
- – I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following services (*)
- – Ordered on (*) / received on (*)
- – Name of consumer(s):
- – Address of consumer(s):
- – Signature of consumer(s) (only if this form is notified on paper)
- – Date
(*) Delete as appropriate
11.5. We will confirm receipt of your withdrawal email and process any refunds due without undue delay and in any event within 14 days from the day we are informed of your decision, using the same payment method you used, unless you agree otherwise.
12. Data Protection and Confidentiality
12.1. We process your personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), where applicable.
12.2. Please see our Privacy Policy for full details on what personal data we collect, how we use it, and your rights.
12.3. We treat the following categories of personal data as confidential and do not share them with third parties except where necessary to provide the Services, to comply with legal requirements or with your consent:
Identity and contact information
Address details
Financial information (to the extent processed by us; card details are typically handled by our payment processor)
Any other personal information you provide to us in the context of using the Services.
13. Merchant Responsibilities
13.1. Provision of Services
We are responsible for providing the Services you purchase with reasonable care and skill, in accordance with the Service Description and these Terms.
13.2. Availability
We aim to keep the Website available and functioning smoothly, but we do not guarantee uninterrupted access. We may temporarily suspend access for maintenance, security or other legitimate reasons. Where possible, we will give reasonable notice.
14. Limitations of Liability
14.1. Nothing in these Terms shall exclude or limit our liability for:
Death or personal injury caused by our negligence;
Fraud or fraudulent misrepresentation;
Any other liability that cannot be excluded or limited under applicable law.
14.2. Subject to the above, we are not liable for:
Indirect or consequential losses such as loss of profits, loss of business, loss of reputation, or loss of data, unless such losses are reasonably foreseeable and caused by our breach of contract or negligence;
Losses arising from your failure to comply with these Terms, including content policy violations or use of multiple providers against our advice.
14.3. For consumers, any limitations of liability apply only to the extent permitted by applicable consumer law.
15. Prohibited Conduct and Account Suspension
15.1. You agree not to:
Use the Website or Services for unlawful purposes;
Attempt to gain unauthorised access to our systems;
Use automated scripts, bots, or other methods that overload or interfere with our infrastructure;
Engage in fraud, identity theft, or payment-related abuse.
15.2. Where we reasonably believe that your activity is fraudulent, abusive or seriously violates these Terms or applicable law, we may temporarily or permanently suspend your account. We will notify you, where legally required, and explain the reasons for such action, unless doing so would compromise security or law-enforcement interests.
15. Contact Details
For any questions regarding these Terms, your orders, or your rights, you can contact us at:
Email: [Contact@1solution.tech]
Postal address: [Sepapaja tn 6, Tallinn, 15551, Estonia]